The first step that is necessary to carry out in order to determine the essence of the quality concept that concerns us now is to establish its etymological origin. In this sense, we have to underline that it is found in the Latin word qualĭtas, which in turn comes from the Greek and more specifically the term ποιόόης.
The typical qualities and peculiarities of something stand out from the concept of quality , a notion that is used when making comparisons between elements belonging to the same species. It should be noted that the definition of quality, due to the subjective nature of its meaning, is not usually accurate.
There are multiple useful perspectives when addressing the concept of quality. If we refer to a product, quality aims to achieve a type differentiation qualitative and quantitative in relation to some required attribute. As for the user, quality implies meet your expectations and longings. This means that the quality of an object or service depends on how it manages to meet the needs of the client. It can also be said that quality consists of add value to the consumer or user.
Therefore, based on the use of quality as a synonym for excellence, we have to determine that today it is common to use the terms "quality label" or "quality brand". With both what is achieved, basically in the field of food ”, is to determine that a series of foods have the best properties that make them exquisite products and that differ from their competitors precisely by those.
Thus, for example, we could use a sentence as an example such as the following: “The Iberian acorn-fed ham from Los Pedroches has its seal of quality and is protected by the corresponding designation of origin that gives it great value”.
The information technology , on the other hand, talk about the quality of data when verifying that the information collected, processed, conserved and delivered is a true reflection of reality .
The good quality of a product or service is conditioned by three basic issues: technical perspective (covering details scientists and technological related to the product in question), the human dimension (which seeks to promote a positive link between customers and business entities ) and the economic dimension (which seeks to reduce costs , both for the company and for the consumer).
Other important aspects regarding quality are the fair amount of the product that is marketed, the agility in its distribution and its concrete price .
To guarantee the quality of a product, there are rules or guidelines They work as rules to follow. Although each company has internal standards, there are others that are mandatory according to the provisions of the laws.
However, it should also be stressed that the term quality is inherently associated with other words with which it has come to form expressions often used in our society. This would be the case, for example, of what is known as the "quality of life" that comes to be translated as all that set of devices or actions that ensure that an individual or a group have the necessary requirements to enjoy from day to day much more pleasant and comfortable.